Privacy Policy

1. Data Controller

WATERCHESTNUT SRL
Nr. 1, Bloc 94B, Scara C, Etaj 7, Ap. 114
București, 022511, Romania
Email: admin@waterchestnut.shop

2. Personal Data We Collect

• Full name, email address, phone number

• Billing and shipping addresses

• Order history and transaction details

• Payment-related information (processed securely by third parties)

• IP address, browser type, device data

• Cookies and usage analytics

3. Purpose of Data Processing

Personal data is processed for:

• Order fulfillment and delivery

• Customer service and communication

• Legal, accounting, and tax obligations

• Fraud prevention and website security

• Website optimization and marketing (with consent)

4. Legal Basis for Processing

• Contract performance

• Legal obligations

• Legitimate business interests

• Customer consent (where applicable)

5. Data Sharing & Third Parties

We may share personal data with:

• Courier and logistics providers

• Payment processors

• IT hosting and maintenance providers

• Authorities when legally required

We never sell personal data to third parties.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill its purpose or comply with legal requirements.

7. Your Rights

You have the right to:

• Access your data

• Rectify inaccurate data

• Request deletion

• Restrict processing

• Data portability

• Withdraw consent

Requests can be sent to admin@waterchestnut.shop.